Eye Exams | Emergency Eye Care

A man holding his left eye, needing to see an optometrist for an emergency visit

If you are experiencing an eye care emergency that requires immediate attention by an optometrist, please contact our Kingsway Mall location. Our clinic is open over lunch hour, so please don’t hesitate to call.

PH: 780.628.6886.

If your eye care emergency is after hours or more serious, please proceed directly to the
Royal Alexandra Hospital.


Stonewire Optometry provides same day emergency eye care services in Edmonton to patients of all ages, no matter how big or small the problem might be. If you should ever experience a vision care emergency that requires urgent attention by an optometrist, we would like to help you. 

Common Eye Care Emergencies We See

  • Red Eyes, Pink Eyes & Eye Infections

  • Loss of Vision

  • Retinal Detachments & Flashes/Floaters

  • Visual Concerns

  • Foreign Object Removal (Metal/Plastic)

  • Emergency Eyeglass Prescriptions

  • Emergency Contact Lens Fittings

From a lost contact lens to a broken pair of eyeglasses, to a more serious situation such as a loss of vision or an eye infection. We will get you the treatment, service, or products you need as soon as possible.

Red first aid kit

Our optometry office is equipped to handle most eye care emergencies that may arise. We use the latest high definition retinal photography, OCT Imaging, optomap retinal imaging, and computerized visual field testing to aid in our diagnosis, education and treatment plans.  

If your eye care emergency is more serious and warrants the care of an ophthalmologist or eye specialist, our eye doctors will make the necessary arrangements.

What You Need to Know About Emergency Eye Care in Edmonton

  1. Most eye care emergencies are covered under Alberta Health Care, so there is no charge when you see an optometrist for an eye infection.*

  2. If you broke your eyeglasses or lost a contact lens, unfortunately these items are not considered eye care emergencies and normal exam fees will apply. We still understand though the urgency and are happy to accommodate you as soon as possible.

  3. Optometrists in Alberta are licensed to prescribe both topical and oral medications for your eyes, just like your family physician. Please let us know all the medications you are currently taking and if you have any allergies to medications like penicillin or sulfa.

  4. Seeing an optometrist may be faster than waiting in the emergency room. If we determine that you need to see an ophthalmologist, we will call them directly and schedule you an appointment time so you're not waiting for treatment.

  5. Please call our office as soon as you think you might need our help. We allocate a certain number of emergency spots each day to ensure that we can accommodate last minute appointments should the need arise. These exam spots fill up fast though, so please don't leave it to the last minute, remember it’s an emergency. You can reach our office @ 780.628.6886. We do not accept walk-in emergency appointments within the last hour of the doctors schedule because of the extra testing that may be required.

*Alberta Health Care covers the cost of most eye emergency visits, but some restrictions still apply. If your visit is not covered by Alberta Health Care, standard professional fees apply. 

You will not be given a prescription for eyeglasses or contact lenses.*


Before Noon Emergency Promise

Do not wait for your symptoms to change.
Give us a call before noon, and we promise to get you in
with one of our optometrists the same day.

Just Call Us @780.628.6886

Alberta Health Care covers the cost of most eye care emergency visits.
(Some restrictions apply)


Common Signs & Symptoms of Eye Emergencies

  • It's important to recognize the common signs and symptoms of an eye emergency. If you should ever notice any of these symptoms of the following eye conditions, please contact our office immediately. Even if you have just had a comprehensive eye examination, it is still possible to develop any of the following conditions. A sudden loss or sudden change in your vision is always a reason to get a consultation.

Sings & Symptoms of a Retinal Detachment 

  • Retinal detachments are not common, but they are also not uncommon. It’s important to know the signs and symptoms of a retinal detachment, as they can occur at any age to anyone and without warning.

Symptoms of a retinal detachment often include new or increased number of floaters or cobwebs within your vision. These floaters may also be accompanied by sudden flashes of light (a sign that something is pulling on the retina). The most telling sign of a retinal detachment is when you feel like something is blocking a portion of your vision, usually described as the ‘curtain’ effect.

Retinal Detachment Risk Factors Include: 

  1. High nearsightedness

  2. Recent eye surgery or Previous Eye Surgery – such as cataract surgery

  3. Previous retinal detachment in the other eye

  4. A recent eye injury or hit to the eye

Retinal detachments are considered a medical emergency and require urgent treatment in order to repair the retina before too much damage occurs. It’s important that if you should ever notice any of these signs or symptoms that you see our office as soon as possible. Once diagnosed, we will arrange for you to be seen by a retinal specialists as soon as possible.


* Alberta Health Care covers the cost of medical emergencies for Albertans of ANY age, along with any follow-up appointments that may be required. If you do not have a valid Alberta Health Care card or you are from out of province, standard professional fees apply. Patient’s will NOT be given a prescription for eyeglasses or contact lenses during these visits.