Yes. We charge $50 + GST if you miss your appointment, or cancel the same day as your appointment. This fee will be added to your file and can be paid at the time of your next appointment. If you miss or same-day cancel your rescheduled exam, an additional $50 + GST is charged. We ask that 24-hours notice be provided to cancel or change an appointment.

Please arrive 5-10 minutes prior to your scheduled appointment. You are always welcome to arrive earlier and spend some time perusing our eyewear selection.

Being well-prepared will help your appointment go smoothly. Please bring the following:

#1 - Alberta Health Care Number (if you do not have AHC, regular eye exam fees apply)
#2 - Photo ID - Alberta Health Care requires a valid photo ID to be shown prior to each visit.
#3 - If you wear contact lenses, please bring the boxes or individual lens packages if possible.
#4 - A copy of your previous eyeglass prescription (if you are already an existing eye-bar patient, we already have your previous prescription on file).
#5 - If you are covered by an insurance plan, please bring the appropriate coverage information.

A comprehensive eye exam usually takes between 20-30 minutes, however, the length of the eye exam will vary depending on what tests and services are performed. Part of the time will be spent with our staff who will run numerous preliminary tests and part of the time with the optometrist.